Office Operations and Business Practices
This program is listed under the following fields of study:
If you are interested in acquiring the skills and knowledge to work in a computerized business environment, enrol in this certificate program. Students learn how to use the standard microcomputer applications, as well as ACCPAC, which is one of the most popular business accounting software programs in the industry.
To qualify for this certificate, students must complete six compulsory courses and two electives within three years.
Graduates may obtain employment in a variety of office administrative positions. This includes fields, such as computer services, finance, manufacturing, marketing, publishing and utilities.
Fees & Expenses
Fees for part-time programs are charged on a course-by-course basis and are published on each individual course page. For questions related to fees, please call the Registrar's Office at 613-727-0002.
Once you have completed all the courses in the program, it is the responsibility of the student to contact the Registrar's Office to obtain a certificate/diploma application. A graduation fee of $40 will be charged when the application is submitted. When your certificate/diploma application has been approved, you will be invited to Spring or Fall Convocation.
- Ontario Secondary School Diploma (OSSD) or equivalent; OR
- Mature Student status (19 years of age or older without an OSSD).
No application process is required for the part-time delivery of this program. Students may register on a course by course basis.
For more information, please contact Coordinator Anne Neal at email@example.com or 613-727-4723, ext. 5318.
Online: On campus:
|ENL5012||45.0||Business Writing Strategies|
|BUS2301||45.0||Business Computer Applications|
|ACC5022||18.0||Accpac Advantage Series-Corporate Edition-General Ledger|
|ACC5023||18.0||Accpac Advantage Series-Corporate Edition-Accounts Receivable|
|ACC5024||18.0||Accpac Advantage Series-Corporate Edition-Accounts Payable|
|CAL0001||48.0||Building and Maintaining Customer Relationships|
|Elective: choose 2|
|ACC2201||60.0||Financial Accounting I|
|OFF5102||56.0||Office Technology and Procedures|
|BUS2302||45.0||Information Technology and the Business Student|
ENL5012 Business Writing Strategies
Students develop practical writing skills using technology for successful communication in business. They learn how to compose business correspondence including emails, memoranda, letters, and reports, with a focus on routine, persuasive and negative messages. A review of grammar and mechanics is included.
BUS2301 Business Computer Applications
Students learn a variety of business software applications. They produce assignments using Microsoft Office 2010. Blackboard and other computer-based training products are tools used to support and enrich the learning experience. It is recommended that students use a PC (not a MAC).
ACC5022 Accpac Advantage Series-Corporate Edition-General Ledger
This 18-hour online course introduces students to SAGE ACCPAC and focuses on the creation of a company and a chart of accounts, entering transactions and producing financial reports.
ACC5023 Accpac Advantage Series-Corporate Edition-Accounts Receivable
This 18-hour online course covers the ledger setup, adding customer accounts, daily transaction processing, reports and periodic processing using SAGE ACCPAC.
ACC5024 Accpac Advantage Series-Corporate Edition-Accounts Payable
This 18-hour online course covers the ledger setup, adding vendor accounts, daily transaction processing, reports and periodic processing using SAGE ACCPAC.
CAL0001 Building and Maintaining Customer Relationships
Students develop an understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs and fostering an environment that encourages customers to return. The course is of interest to anyone who works with customers, either internal or external, on a daily basis.
ACC2201 Financial Accounting I
This is part one of a two-part introductory financial accounting course. Topics covered include the balance sheet, income statement and statement of changes in equity, journalizing transactions, adjusting entries, accounting for a merchandising business, inventory and cash.
OFF5102 Office Technology and Procedures
This course helps the student acquire practical and transferable office administration skills, attitudes, behaviours and knowledge, which can be valuable in obtaining and retaining careers in todays fast-changing office environment. Topics covered include Internet research and reporting and email messages; managing time and stress; telecommunications; office reception and customer service; planning meetings and travel arrangements; handling the office mail; and records management.
BUS2302 Information Technology and the Business Student
Rapid changes in Information Technology (IT) are affecting all Business Administration students, in personal life and at the college, and the impact of IT will be felt even more in business life after graduation. This course uses discussions, debates, research projects, and case studies, to help students understand the most relevant technologies, explore consequences of implementation, both positive and negative and plan to maximize benefits while minimizing problems. Students review computer history, examine current information technology and explore future trends. They then apply this knowledge to indentifying and exploring the many issues (both benefits and risks) raised by the use of IT, such as data security, environmental impact, effects on health and quality of life, computer crime, personal privacy, changing business models, globalization etc.